Responsible fundraising, secure by design.
GenerateMore is built around responsible fundraising, secure data handling and clear accountability.
Our working model uses approved business systems, controlled access and client-agreed processes to maintain consistent standards across supporter data, call handling and quality assurance.
Data protection
Supporter and customer data is handled only for the agreed purpose, within the client’s instructions and relevant data protection requirements.
Secure remote working
Work is carried out using approved business systems and controlled access.
Client-approved systems
Where appropriate, we work within your existing CRM and calling systems rather than moving data elsewhere.
Supporter contact preferences
Contact preferences are respected and recorded in the agreed system.
Suppression processes
Suppression lists and opt-outs are applied before and during calling activity.
Fundraising standards
Conversations are designed to work within relevant fundraising standards and each charity’s own approach.
Vulnerable supporters
Callers follow an agreed approach for recognising potential vulnerability and responding appropriately.
Complaints
Complaints are logged, escalated to the client where appropriate and handled promptly.
Quality assurance
Conversations are reviewed against the agreed approach to maintain consistent standards.
Reporting and accountability
Clear reporting on activity, outcomes and issues, with a single accountable point of contact.
Supplier Compliance & Security Overview
A summary for procurement and data protection teams.
Have an engaged audience?Turn their interest into action.
Let’s explore whether a focused pilot could convert existing interest into measurable long-term value.
